Dosely

    Privacy Policy

    Last updated: March 10, 2025

    1. Introduction

    At Dosely ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medication management application and website (collectively, the "Service").

    Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

    2. Information We Collect

    We collect several types of information from and about users of our Service, including:

    • Personal Data: Personal identifiable information ("Personal Data") may include, but is not limited to:
      • Email address
      • First name and last name
      • Phone number
      • Address, State, Province, ZIP/Postal code, City
      • Cookies and Usage Data
    • Health Information: Information about your medications, dosages, schedules, and medication intake history.
    • Usage Data: Information on how the Service is accessed and used, such as your computer's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
    • Cookies Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

    3. How We Use Your Information

    We use the collected data for various purposes:

    • To provide and maintain our Service
    • To notify you about changes to our Service
    • To allow you to participate in interactive features of our Service when you choose to do so
    • To provide customer support
    • To gather analysis or valuable information so that we can improve our Service
    • To monitor the usage of our Service
    • To detect, prevent and address technical issues
    • To provide you with news, special offers and general information about other goods, services and events which we offer
    • To send you medication reminders and notifications based on your preferences

    4. Legal Basis for Processing Personal Data

    We may process your Personal Data because:

    • We need to perform a contract with you
    • You have given us permission to do so
    • The processing is in our legitimate interests and it's not overridden by your rights
    • For payment processing purposes
    • To comply with the law

    5. Retention of Data

    We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

    We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

    6. Transfer of Data

    Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

    If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

    Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

    Dosely will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

    7. Disclosure of Data

    We may disclose your Personal Data in the good faith belief that such action is necessary to:

    • To comply with a legal obligation
    • To protect and defend the rights or property of Dosely
    • To prevent or investigate possible wrongdoing in connection with the Service
    • To protect the personal safety of users of the Service or the public
    • To protect against legal liability

    8. Security of Data

    The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

    9. Your Data Protection Rights

    We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

    If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

    In certain circumstances, you have the following data protection rights:

    • The right to access, update or to delete the information we have on you
    • The right of rectification - You have the right to have your information rectified if that information is inaccurate or incomplete
    • The right to object - You have the right to object to our processing of your Personal Data
    • The right of restriction - You have the right to request that we restrict the processing of your personal information
    • The right to data portability - You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format
    • The right to withdraw consent - You also have the right to withdraw your consent at any time where Dosely relied on your consent to process your personal information

    10. Service Providers

    We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

    These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

    11. Analytics

    We may use third-party Service Providers to monitor and analyze the use of our Service.

    12. Payments

    We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

    We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

    13. Links to Other Sites

    Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

    We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

    14. Children's Privacy

    Our Service does not address anyone under the age of 18 ("Children").

    We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

    15. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

    We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    16. Contact Us

    If you have any questions about this Privacy Policy, please contact us: